The other service would take an hour or more to deliver and often times were even later than the hour plus the company said it would take. As far as service is concerned they are VERY fast (average 30 min) and reliable the drivers have all been very nice. Also had an issue with a driver not being able to find my house (certain GPS) give strange directions, they called but from a blocked number and I couldn’t call back and was having a hard time trying to find a contact # but the driver ended up calling 5 min later so it wasn’t an issue but the ability to contact the driver to help is important so they can work on that. My only other suggestions would be to ask for customers to upload or provide photos of some of the meals offered from each restaurant. These folks took over chow cab in my area the app was a bit glitchy during the sign up switch over process eg my address “wasn’t complete” even though it was auto filled and all the fields were correct had to restart the app twice. We look forward to better serving you in the near future! I'm terribly sorry to hear about your most recent experience, and if you reach out to our customer support live chat they'd be happy to take a look at your account to rectify these problems. Hi there! We greatly appreciate the feedback, and are always working to fix the issues our customers tell us about. I am over it, I should not have to deal with a constant tug of war on basic things. I have ordered everyday for a week because I have been sick. Why would I need to specify extra when it’s written so well? The restaurant says it because BS did not properly specify BS says it’s the restaurants fault. I literally ordered based off of the description online for me to get something that I purposefully made sure did not come with it. BS updates the menu sometimes there is good descriptions others there is not. ![]() My other frustration is there seems to always be break down of communication with the restaurant & bitesquad. While there has been times when BS has rectify my situation BUT when you are eating a dry salad because there is no dressing or something □□♀️ this last time (separate situation is too much ) there should be standards and I would rather the driver pick my food upĭelivery time has been better but I recently canceled my membership when I was expected to add extra food for example 1x I ordered a $15 dollar order but I was told I needed to order 28$ extra. The driver sat outside before picking up my food and after. The customer suffers when they do not double check our orders. They can be as late as they want without no real reasonable standard. ![]() The app makes it difficult to chat with agents. Our dedicated delivery squad works hard to bring more choices to our customers who want a great meal from their favorite restaurant delivered to their home or office.īite Squad was founded in 2012 in Minneapolis, Minnesota, and today, operates in more than 30 cities and delivers from more than 10,000 restaurants nationwide. ![]() Whether you need your food on-demand or would like to schedule an order in advance, the Bite Squad app will get restaurant food to you when you want it.īite Squad restaurant delivery service is consistently rated best in the category by our customers. If you have any order changes or questions, our Live Chat customer support team will be able to help you in real-time. Simply download the app, type in your address, choose your favorite restaurant dishes and quickly check out with your credit card.Īnd if you create an account, we’ll securely save your address, order preferences and payment information for a speedier checkout the next time you order.Īfter you’ve placed your order, you can watch its progress on our live tracking system so you know exactly when your food will arrive. Ordering restaurant delivery with the Bite Squad app couldn’t be easier. We also offer low booking fees, speedy delivery and accurate orders. Get restaurant food delivered to your door in minutes with the Bite Squad app.īite Squad provides a wide range of restaurants to choose from, along with handy filtering tools and a search bar to help you efficiently find the dishes you’re craving.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |